FAQs
Got a burning question for us? Check here to see if it's been answered already, and if not shoot us a line at our Contact Us page.
How does the local delivery process work?
We take your order and process your order on the first week of every month. Deliveries will be done during the second week of every month. As long as your zip code qualifies, then we will deliver your nuts to the address listed! They will not be in a box but in a bag unless otherwise specified. Please use the comments box to describe ideal delivery locations.
Why would you offer local delivery?
In all honesty, we want to keep costs low for both you and me. Delivering once a month keeps shipping costs down for you, and keeps CO2 emissions down for everyone! Greener planet for the world.
How does the subscription process work?
We charge your credit card on the same day you placed your order every month. By the 28th of each month, you are locked in for the next month's delivery. You can cancel at any time before the 28th of any month. Your next subscription order will be shipped out or delivered to you (whichever you chose) during the first week of the next month.
How can I contact customer service?
You can reach our customer service team through the contact form on our website or by emailing us directly. We strive to respond to all inquiries within 24 hours to assist you with any questions or concerns.